Our Services

Whyburn Strategic Services

We specialise in technical and strategic consultancy in order to provide insurers, reinsurers and superannuation trustees with expert advice and delivery options for:

Claims Strategy, Advice & Execution

Regulatory & Remediation Projects

Scoping remediation projects and developing remediation methodology. (in consultation with ASIC, if required)
Developing and executing end-to-end remediation processes, including project management, stakeholder engagement and specialist input and reviews.
Developing and executing communications to affected customers.
Reporting to and engaging with ASIC on behalf of clients on the status and progress of remediation projects.

Training & Development

Complaints & Dispute Resolution

Business Analysis & Process Improvement

Business analysis of existing procedures, documentation, structure and framework.
Development and implementation of new procedures, documentation, structure and framework to ensure best practice and compliance with regulatory changes.
Managing workflow processes to ensure business models with a customer care focus.
Identifying risks and opportunities for improvement, including any associated Board reporting.
Provision of ongoing subject matter oversight and input into process improvement, ongoing training and development and provision of ongoing technical and expert advice on individual claims and broader claims risk issues.

Our Services

Whyburn Strategic Services

About Us

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